Customer Support Specialist - Benefits Open Enrollment

Remote | $20/hr | 30-Day Contract (Potential to Extend)

We're seeking a Customer Support Specialist to support a high-volume Benefits Open Enrollment project.

REQUIRED

• Recent HR experience is REQUIRED.
• Candidates without HR experience will not be considered.
• Strong customer service and communication skills.
• Comfortable handling a high volume of employee inquiries by phone and email.

What You'll Do

• Answer employee questions related to benefits and open enrollment.
• Assist with enrollment issues and provide accurate information.
• Deliver professional customer support while maintaining confidentiality.
• Escalate complex issues as needed.

Immediate interviews available. This is a 30-day contract assignment with the potential for extension.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.